Corresponding author: J. E. B. M. Steenkamp © J. E. B. M. Steenkamp. This is an open access article distributed under the terms of the Creative Commons Attribution License (CC BY-NC-ND 4.0), which permits to copy and distribute the article for non-commercial purposes, provided that the article is not altered or modified and the original author and source are credited.
Citation:
Steenkamp JEBM (1993) Kwaliteit van diensten. Maandblad Voor Accountancy en Bedrijfseconomie 67(12): 589-598. https://doi.org/10.5117/mab.67.13658 |