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Author
Evert de Haan
1 article by this author
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Research Article
Gebruik van customer feedback metrics door dienstverleners
Evert de Haan
,
Peter Verhoef
,
Thorsten Wiesel
10.5117/mab.88.31327
04-07-2014
Unique: 1551 | Total: 2734
| Access Period:
274-281
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