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Maandblad voor Accountancy en Bedrijfseconomie 88(7/8) (2014)
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Research Article
Marketing van professionele diensten en professionele dienstverlening
Peter Leeflang, Peter Verhoef
10.5117/mab.88.31326
 04-07-2014
 Unique: 1043 | Total: 1776  | Access Period:
 270-273
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Research Article
Gebruik van customer feedback metrics door dienstverleners
Evert de Haan, Peter Verhoef, Thorsten Wiesel
10.5117/mab.88.31327
 04-07-2014
 Unique: 1556 | Total: 2740  | Access Period:
 274-281
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Research Article
Hoe vergelijkbaar is de Net Promotor Score over landen heen?
Friso Janmaat, Hester van Herk
10.5117/mab.88.31328
 04-07-2014
 Unique: 1835 | Total: 2987  | Access Period:
 282-291
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Research Article
Het geloof in online consumer reviews
Liane Voerman
10.5117/mab.88.31329
 04-07-2014
 Unique: 1042 | Total: 1817  | Access Period:
 292-300
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Research Article
Waarom belt u mij eigenlijk; ik bel u toch ook niet?
Henk Roest, Léon Savelkoul
10.5117/mab.88.31330
 04-07-2014
 Unique: 1409 | Total: 2433  | Access Period:
 301-308
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Research Article
Het innovatiepotentieel van klantenservicemedewerkers benutten
Fred Langerak, Jeroen Schepers
10.5117/mab.88.31331
 04-07-2014
 Unique: 981 | Total: 1678  | Access Period:
 309-317
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Research Article
Communiceren over pensioenen
Hans Kasper, Elisabeth Brüggen
10.5117/mab.88.31332
 04-07-2014
 Unique: 1231 | Total: 2178  | Access Period:
 318-324
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