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Maandblad voor Accountancy en Bedrijfseconomie 88(7/8) (2014)
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Research Article
Marketing van professionele diensten en professionele dienstverlening
Peter Leeflang, Peter Verhoef
10.5117/mab.88.31326
 04-07-2014
 Unique: 1075 | Total: 1822  | Access Period:
 270-273
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Research Article
Gebruik van customer feedback metrics door dienstverleners
Evert de Haan, Peter Verhoef, Thorsten Wiesel
10.5117/mab.88.31327
 04-07-2014
 Unique: 1596 | Total: 2795  | Access Period:
 274-281
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Research Article
Hoe vergelijkbaar is de Net Promotor Score over landen heen?
Friso Janmaat, Hester van Herk
10.5117/mab.88.31328
 04-07-2014
 Unique: 1905 | Total: 3095  | Access Period:
 282-291
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Research Article
Het geloof in online consumer reviews
Liane Voerman
10.5117/mab.88.31329
 04-07-2014
 Unique: 1069 | Total: 1857  | Access Period:
 292-300
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Research Article
Waarom belt u mij eigenlijk; ik bel u toch ook niet?
Henk Roest, Léon Savelkoul
10.5117/mab.88.31330
 04-07-2014
 Unique: 1438 | Total: 2471  | Access Period:
 301-308
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Research Article
Het innovatiepotentieel van klantenservicemedewerkers benutten
Fred Langerak, Jeroen Schepers
10.5117/mab.88.31331
 04-07-2014
 Unique: 1009 | Total: 1718  | Access Period:
 309-317
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Research Article
Communiceren over pensioenen
Hans Kasper, Elisabeth Brüggen
10.5117/mab.88.31332
 04-07-2014
 Unique: 1260 | Total: 2227  | Access Period:
 318-324
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